A: Head over to the booking tab on this website for all booking requirements.

A: We try to be very flexible and customize each ride to suit your needs! We inquire about each rider weights upon scheduling and reserve the right to refuse participation based off of horse availability or saddle fit. Must provide accurate weight and experience level for the safety of you and your horse. Rider and horse safety is a top priority, and while we have a variety of horse and saddle sizes, we cannot always accommodate.

A: We are a customizable operation, but we must be informed upon booking if there are concerns that may affect an individual’s ability to ride a horse. Once again, we prioritize the safety of our guests, our staff, and our horses. Certain ages, disabilities, health concerns, etc. can be quite dangerous on a horse.

If you have had a recent surgery, have a chronic physical ailment, or are impaired in a manner that would affect your comfort and control of a horse, that is prohibited as it can greatly jeopardize your safety and the safety of our staff and horses.

We will do our best to accommodate specific circumstances, but we need to be aware of anything that may affect your ability to complete your ride in any capacity. We reserve the right to deny a rider the full-length or entirety of a ride who has not disclosed limitations.

A: Rides can be tailored to “pick up the pace” at the discretion of the wrangler.

A: If you have an additional rider(s) wanting to join last minute we will do our best to accommodate but cannot make any guarantees.

A: Unfortunately, due to our tight schedule, if you are late to your departure time then your deposit will be forfeited. You may reschedule with an additional deposit.

A: Cancellations or “no-shows” will still be charged as the horses will be there and ready for the ride. We know horseback riding is not for everyone, but unfortunately, if you have a last-minute choice not to ride, we will still require payment in full. We require a minimum of a 24-hour notice for cancellations in order to refund the deposit or full payment. You will still be charged for your ride even if you do not make it on the day of.

A: No! We have horses available for all skill levels to help everyone from the first-time timid rider to advanced life-long equestrians!

From our mounting blocks to our wranglers guiding, ready to answer questions on the trail, we aim to accommodate each rider’s specific needs.

At our primary rider locations we do have a more advanced ride available though, please use discretion on whether or not this would be the best choice for your entire party if booking that option!

A: Under no circumstances at any point in a pregnancy will you be allowed to ride.

A: No, we do not authorize any doubles riding.

A: We monitor the local weather very closely and frequently, and will let you know by 8am the morning of your ride if it is too hot or stormy for your ride to occur.

We can either refund or reschedule.

A: We accept ALL major credit cards/ debit cards. We process payments through “The Square” app and send a confirmation receipt via text. We also accept payment through “Venmo”. If you prefer to pay cash, you may do so at the end of the ride.

*Gratuity is not expected but very much appreciated.

A: We can host single riders (adding them to another group) or we can take a max group size of 15 riders depending on ages and weights of each rider in the group.

A: We do not offer any discounts for large groups or minors. 

Each horse that provides an experience for a guest is valued at the same rate.

A: Yes, you can purchase a ride or dollar amount and we will send you the gift card in the mail or digitally via email. Gift cards do not need to be for a specific date and do not expire.

Private rides begin at a minimum of $500 for 2 people. We have a wide range of professional experience in private celebrations such as anniversaries, proposals, birthdays, etc. and would be happy to host you in this manner. We have customizable options to help your visions come to life from picnic options to professional equine photography.

At our two main locations, Santa Margarita Ranch and Cass Winery, portable restrooms and handwashing stations are available on-site and are very regularly maintained.

Yes! We have seperate comfortable shaded picnic table space provided for our guests. While we are not able to accommodate any kind of gathering before, during, or after a ride without notice— if you have a person or two not riding there is a quiet space for them.

Dogs may also be left with a member of your party in such a capacity as long as they are leashed and supervised. We have our ranch dogs and wrangler dogs on-site daily, so unattended or unruly dogs will not be allowed.