A: We try to be very flexible and customize each ride to suit your needs! We inquire about each rider weights upon scheduling and reserve the right to refuse participation based off of horse availability or saddle fit. Must provide accurate weight and experience level for the safety of you and your horse. Rider and horse safety is a top priority, and while we have a variety of horse and saddle sizes, we cannot always accommodate.

A: We are a customizable operation, but we must be informed upon booking if there are concerns that may affect an individual’s ability to ride a horse. Once again, we prioritize the safety of our guests, our staff, and our horses. Certain ages, disabilities, health concerns, etc. can be quite dangerous on a horse.

If you have had a recent surgery, have a chronic physical ailment, or are impaired in a manner that would affect your comfort and control of a horse, that is prohibited as it can greatly jeopardize your safety and the safety of our staff and horses.

We will do our best to accommodate specific circumstances, but we need to be aware of anything that may affect your ability to complete your ride in any capacity. We reserve the right to deny a rider the full-length or entirety of a ride who has not disclosed limitations.

A: Our daily group rides are walk only for the safety of our riders, horses, and staff. Our horses and wranglers are healthy, strong, and capable of providing a ride with trotting or loping sections, but we do require a private ride booking to accommodate a faster paced ride experience.

A: If you have an additional rider(s) wanting to join last minute we will do our best to accommodate but cannot make any guarantees. We have multiple wranglers and rides booked for one day that may conflict, so adding to a rider is solely dependent on if we have the correct horse available for the time of YOUR booked ride.

A: Unfortunately, due to our tight schedule, if you are late to your departure time then your deposit will be forfeited. You may reschedule with an additional deposit.

A: Cancellations or “no-shows” will still be charged as the horses will be there and ready for the ride. We know horseback riding is not for everyone, but unfortunately, if you have a last-minute choice not to ride, we will still require payment in full. We require a minimum of a 24-hour notice for cancellations in order to refund the deposit or full payment. You will still be charged for your ride even if you do not make it on the day of.

A: No! We have horses available for all skill levels to help everyone from the first-time timid rider to advanced life-long equestrians!

Before starting your ride, your wrangler will introduce you to your selected horse and give you and your group instruction on how to control and communicate with the horses.

From our mounting blocks to our wranglers guiding, ready to answer questions on the trail, we aim to accommodate each rider’s specific needs.

At our primary rider locations we do have a more advanced ride available though, please use discretion on whether or not this would be the best choice for your entire party if booking that option!

A: Under no circumstances at any point in a pregnancy will you be allowed to ride. For the safety of all, our required waiver for every rider acknowledges this, and must be signed stating agreement.

A: No, we do not authorize any doubles riding.

A: We monitor the local weather very closely and frequently, and we will reach out to you know by 8am the morning of your ride if there are concerns of it being too hot or stormy for your ride to occur. If you are concerned about weather, you must communicate with us to change your ride at least 24 hours in advance. We are aware of the specific weather patterns at our ranch properties, and carefully monitor that the conditions are appropriate.

We can either refund or reschedule.

A: We accept ALL major credit cards/ debit cards. We process payments through “The Square” app and send a confirmation receipt via text. We also accept payment through “Venmo”. If you prefer to pay cash, we are happy to do so at the end of the ride for your balance, but your ride deposit must be made in advance via credit card or venmo.

*Gratuity is not expected but very much appreciated.

A: We can host single riders (adding them to another group) or we can take a max group size of 20 riders depending on ages, weights, and horse availability for each rider in the group.

A: We do not offer any discounts for single riders, large groups, or minors/children. Each horse that provides an experience for a guest is valued at the same rate.

We do offer a military discount of 10$ off, with provided military ID during your booking process. Thank you for your service to our country!

Please follow our social media pages too for occasional seasonal discounts or promotions. Otherwise, we are priced to provide you the best experience possible and do not have any additional discounts available.

A: Yes, you can purchase a ride or dollar amount and we will send you the gift card in the mail or digitally via email. Gift cards do not need to be for a specific date and do not expire. You must physically present gift certificate at the time of your ride for redemption.

Private rides begin at a minimum of $500 for 2 people. We have a wide range of professional experience in private celebrations such as anniversaries, proposals, birthdays, etc. and would be happy to host you in this manner. We have customizable options to help your visions come to life from picnic options to professional equine photography.

At our ride location, restrooms and handwashing stations are available on-site and are very regularly cleaned and maintained.

Yes! We have seperate comfortable shaded picnic table space provided for our guests. While we are not able to accommodate any kind of gathering before, during, or after a ride without notice— if you have a person or two not riding there is a quiet space for them.

Dogs may also be left with a member of your party in such a capacity as long as they are leashed and supervised. We have our ranch dogs and wrangler dogs on-site daily, so unattended or unruly dogs will not be allowed.

You MUST follow the direction link in your confirmation message. We have very specific locations for you to arrive at and offer different locations and specific hubs on large ranch properties. It is your responsibility to follow instructions provided and arrive on time and in the correct location. You will not be refunded due to tardiness or confusion on direction. If you are concerned, please ask for further direction before your ride date.

For the comfortability of horses and guests alike, we require ALL riders to mount and dismount their horse guided by a wrangler and using a mounting block. We understand that our more experienced guests may feel confident not using a mounting block, but it is our policy to have everyone on the same page for safety and ease!

All guests under the age of 18 are required to wear a helmet. Adults over the age of 18 may choose whether or not to wear a helmet, but it is recommended. We provide clean, sanitized, correctly sized helmets for your use. You may bring your own if you wish as well, but we only allow certified equestrian helmets. Bike, motosport, or other types of helmets will not be permitted.

Long pants and closed toed shoes are highly recommended. Flip flops, loose sandals, or tall heels will not be allowed. All clothing must allow you to sit comfortably in a standard horse’s saddle. Flowing long attire or tight, restrictive attire may spook our horses or impair your control of your horse. Our wranglers reserve the right to refuse any rider based on their judgement of a clothing choice that may prove dangerous or impairing to either yourself or to our horses.